Frequently asked questions

A: The frequency of window cleaning depends on your location and personal preference. We recommend having your windows cleaned 3–4 times a year to maintain their clarity and keep your home looking its best. Regular cleanings help prevent the buildup of dust, hard water stains, and grime that can damage your windows over time. The more often you clean them, the longer they’ll last and the better they’ll look, ensuring a beautiful view year-round!

 Yes, we offer recurring service plans tailored to fit your needs! Whether you prefer bi-annual, quarterly, monthly, or customized schedules for commercial properties, we’ve got you covered. Signing up for a recurring cleaning membership comes with exclusive discounts, priority scheduling, and other great perks. It’s a convenient and cost-effective way to keep your windows and property looking their best year-round!

Yes, we provide services for both residential and commercial properties! Whether you need your home’s windows sparkling or your business looking its best, we’ve got you covered. We also offer recurring service plans tailored to fit the unique needs of your property. These plans not only save you money with exclusive discounts but also ensure your property stays clean year-round with a schedule that works for you. Let us help you keep your property shining!

A: We proudly serve all over the Arizona East Valley, including Gilbert, Mesa, Chandler, Tempe, Queen Creek, Scottsdale, Ahwatukee, Apache Junction, San Tan Valley, and other surrounding cities. No matter where you’re located in the valley, we’re here to provide high-quality window cleaning and other services to meet your needs!

A: At Salt River Shine, we’re not just another service company—we’re here to put you first. The job isn’t about us; it’s about you, and we make sure to show you that every step of the way. Our exceptional customer service, professionalism, and attention to detail set us apart from the rest. We come on time, work around your schedule, and remain flexible to your needs, ensuring a stress-free and seamless experience. From start to finish, we focus on meeting your needs and delivering results that make you proud of your property. With our dedication to quality, reliability, and a personal touch, we don’t just do the job—we exceed expectations, proving why our customers trust us time and time again. We’re here to make sure you’re 100% satisfied every time!

A: We clean windows using both traditional and modern methods to ensure the best results for every situation. For many jobs, we use the classic mop and squeegee technique, which is perfect for precise, streak-free cleaning. For higher or hard-to-reach windows, we utilize a filtered water-fed pole system that uses purified water to clean thoroughly without leaving any spots or residue. This combination of techniques allows us to deliver crystal-clear results tailored to your property’s needs!

A: We can clean windows up to 30 feet high outdoors and up to 12 feet high indoors. No matter the height, we’ve got you covered!

A: You don’t need to be home for the cleaning—just let us know how to access the areas we’ll be working on, and we’ll take care of the rest! That said, we always love your company and are happy to answer any questions or provide updates while we work. Whether you’re home or away, you can trust us to deliver exceptional results!

A: Cleaning your solar panels is essential for maintaining their efficiency and maximizing energy production. Dust, dirt, bird droppings, and other debris can accumulate on the panels, blocking sunlight and reducing their ability to generate power. Regular cleaning helps ensure your solar panels operate at peak performance, potentially saving you money on energy bills and extending the life of your system. Keeping them clean is an easy and effective way to get the most out of your solar investment!

A: We clean your screens using a special screen cleaner that deep cleans both the screens and the frames. Unlike many other companies, we go the extra mile by soaping and scrubbing the screens to remove dirt, dust, and grime effectively. This thorough process ensures your screens look fresh, clean, and like new, enhancing the overall appearance of your windows and property.

A: Pricing for our services depends on several factors, including the type of service, the size of your property, its location, and any specific needs you may have. We strive to offer competitive pricing while ensuring you receive high-quality, professional service. At Salt River Shine, we pride ourselves on providing exceptional value, delivering results that are well worth the price. We’re committed to offering affordable solutions that meet your property’s needs without compromising on quality!

A: Yes, we offer discounts for repeat customers through our service plans! By signing up for a recurring cleaning plan, you can enjoy savings of 10% to 25% off, depending on the frequency of your service. These plans not only help keep your property looking great but also provide you with the convenience of regular cleaning at a discounted price. It’s our way of saying thank you for choosing us again and again!

A: Your satisfaction is our top priority. If you’re not 100% happy with the results, our job isn’t finished. We’ll come back and make it right—no questions asked. We want to ensure that you’re completely satisfied with our work, and we’re committed to delivering the best service every time.

A: We accept all major payment methods for your convenience, including e-transfer, cash, and check. Whether you prefer to pay online or in person, we make it easy for you to settle up after your service. Just let us know what works best for you, and we’ll accommodate your preferred payment option!

A: Yes, we are fully licensed and insured. Our business carries $1,000,000 in general liability coverage to protect against any potential damages or accidents during our work. Additionally, we provide $5,000 in customer property protection, covering any incidental damage to client belongings. This insurance demonstrates our commitment to delivering responsible service and ensuring your peace of mind throughout the process.

A: Yes, we clean both the inside and outside of your windows! Whether it’s for your home or business, we offer thorough cleaning for all areas, ensuring your windows are spotless from every angle. Just let us know your preferences, and we’ll tailor our services to meet your needs.

A: Yes, we clean the tracks, sills, frames, and glass to ensure your windows are spotless all around. We don’t just focus on the glass; we make sure every part of your window is thoroughly cleaned for a complete finish. Plus, when you sign up for one of our qualifying recurring service plans, you’ll receive free deep track cleanings for both the inside and outside tracks. It’s just one more way we go the extra mile to keep your windows looking their best!

A: The duration of a typical service depends on the specific service and the size of the job. While smaller jobs may take less time, larger properties or more detailed services can take longer. However, no matter the size, our team is quick and efficient, ensuring we deliver excellent results in a timely manner. We’re committed to providing high-quality service without unnecessary delays!

A: Absolutely! You can head over to our testimonials page to see what our happy customers are saying about their experiences with Salt River Shine. You can also check many other reviews on Google Maps to hear directly from others in your community. We’re proud of the positive feedback we’ve received and invite you to see why so many customers trust us for their window cleaning and property care needs!

A: (Leaving a review or referring a friend is simple! You can leave a review directly on our testimonials page or on our Google Maps business profile—we truly value your feedback and love hearing about your experience. As for referrals, we have a fantastic referral program that rewards you for recommending us to your family, friends, and neighbors. For every three friends you refer who complete a service with us, you’ll receive a free cleaning as a thank-you! It’s our way of showing appreciation for your trust and support. Share the shine and start earning rewards today!

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